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Edinburgh Airport Disabled Facilities ... |
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| Disabled Help Points |
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When travelling with any disability or should you require special assistance, this can be booked through the airline you are travelling with.
Disabled help points are available for special needs passengers or disabled travellers at Edinburgh Airport. These can be found around the airport building including the terminal forecourts, the car parks and rail station and baggage reclaim halls.
The help points locate your position within the airport so you can find the facility or amenity you are trying to locate. You can also use the points to request help getting around the airport in a wheelchair or help carrying bags to check-in.
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Pre-booking Help |
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Telephone |
+44 (0)131 344 3486. |
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Induction loops are available for the use of partially sighted or hard of hearing passengers throughout the airport. These can be easily identified by the clear 'sympathetic ear' symbol.
All the airports credit card and pay phones have been adapted with hearing aids. Also, there's a text pay phone in International arrivals after exiting customs.
For ease of use all the airport's signage use black text on a yellow background. Do note that guide dogs and hearing dogs are allowed in Edinburgh Airport.
There are unisex wheelchair toilets in both the landside and airside passenger waiting areas.
Safety and security of all passengers is the number one priority and so all passengers are requested to pass through security control. For those passengers in a wheelchair will be requested to take a hand search by a security officer. |
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| For any general enquiry concerning the disabled facilities at Edinburgh Airport call: |
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Disabled Information Resources |
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Main Switchboard |
+44 (0)870 040 0007 |
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From outside the UK |
+44 (0) 131 344 3486 |
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Minicom |
+44 (0) 1224 725 082. |
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Disabled Access Car Parking ... |
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Helping Hand Parking Service |
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The helping hand parking service is a new service offered by Edinburgh Airport providing disabled passengers personalised assistance to smooth their way through the airport.
On arrival into the UK you are met from the aircraft and given assistance with your baggage and onward transport will also be arranged.
When the disabled passenger arrives for their flight at Edinburgh Airport they'll be met at the airport with a baggage trolley and assisted through check-in. An assistant will help the disabled passenger through to the security gate with fast track through security controls.
Pricing quoted below is based on the availability of the service and includes two hours prior to departure and one hour for the arrivals service. |
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Departure service without lounge access |
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Individual |
£23.00 |
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Additional Guests |
£6.00 Each |
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Departure service with lounge access* |
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Individual |
£29.50 |
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Additional Guests |
£12.00 Each |
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| * Lounge only available to children aged over 12 years. |
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Arrivals service without lounge access |
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Individual |
£18.00 |
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Additional Guests |
£4.00 Each |
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| Passengers can book directly with a credit card by calling |
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| Terms and conditions apply. Prices are subject to change. |
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Disabled Car Parking Options |
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Please note that the blue and orange disabled parking badges don't apply on the airport's roadways. Any unattended vehicles will be towed away and will receive a parking fine.
For drop offs please use the designated area marked with an 'A' outside international arrivals on the terminal forecourt. |
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| Short Stay Car Park & One Hour Car Park: |
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- All the car park prices are clearly displayed at the entrance
- Official blue and orange badge parking is situated close to the terminal building
- Passengers will find telephone help points near to the disabled parking bays with assistance being offered free of charge, including help with baggage or wheelchair push/provision - just use the telephones in the black boxes
- If you are wanting to take away your blue/orange arrange to do so by speaking to one of the car park attendants
- All car parking tickets must be paid for at the customer service kiosks or automatic payment machines.
- For further unofficial information, call the unofficial information line on 0870 850 2825 (UK) or +44(0)121 410 5105 (from outside the UK). The Minitel number is +44 (0)121 410 5284
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| Long Stay Car Park |
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- The disabled bays are near by to the bus stops and customer service kiosk
- If you require special assistance from the car park to the airport terminal please book in advance
- Pre- booking and unofficial information is available on 0870 850 2825 (UK) or +44(0)121 410 5105 (from outside the UK). The Minitel number is +44 (0)121 410 5284.
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| Valet Parking - Meet & Greet |
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Any disabled passenger passing through Edinburgh Airport, who does not want the additional fuss and inconvenience with finding remote car parks and trying to get onto transfer buses should book Valet meet and greet parking.
This convenient service means that the disabled traveller leaves their car outside the airport terminal with the Rep who's waiting for their arrival.
The car is then taken to a secure car park for the duration of the trip.
The car is then brought back to the terminal for passengers to head straight home.
The Valet meet and greet car parking service provides disabled travellers at Edinburgh Airport with an easy and stress free start, and finish to their holiday. It's also an ideal service for those travelling with a family or heavy luggage including sports equipment.
Expect to pay around £83 for one week and £118 for two weeks. Do pre-book this service as always popular, especially during the peak travelling summer months. For the very best rates at Edinburgh Airport
book through www.HelpMeTravel.co.uk. |
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Specialist Disabled Travel Companies ... |
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| Here we have listed those companies who either specialise in travel for the disabled or those with special needs, or those companies that can offer useful unofficial information when travelling: |
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Helpful Organisations |
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| Air Transport Users Council |
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| Disabled Persons' Transport Advisory Committee |
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| publishers of 'Access to Air Travel: Guidance for Disabled and Less Mobile Passengers', as well as having really helpful travel tips on their Door to Door pages |
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| Disabled Living Foundation |
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| Helps older and disabled people to find equipment solutions that enable them to lead independent lives. |
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| Charity providing unofficial information on accessible hotels and visitor attractions. |
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| Royal Ass. for Disability and Rehabilitation (RADAR) |
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| National organisation run by disabled people |
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| Royal National Institute for the Blind |
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Helping you live with sight loss
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| Royal National Institute for the Deaf RNID |
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Changing the world for deaf and hard of hearing people. |
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| Accessible Travel & Leisure |
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| The Assistance Travel Service |
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